Privacy Notice

This Privacy Notice explains how Willowrally handles information collected through the storefront, customer support, orders, and related services.

Information we receive

Depending on how you use the store, we may receive your name, email address, phone number, delivery and billing details, order information, payment status, support messages, and technical information needed to keep the site secure.

How we use information

Process and fulfil orders.
Provide delivery updates and customer support.
Process payments through available payment providers.
Respond to questions, returns, cancellations, and complaints.
Maintain site security, prevent misuse, and improve the shopping experience.

Service providers

We may share necessary information with payment, hosting, logistics, analytics, customer support, and other service providers that help us operate the store. They may use information only to provide the relevant service or meet legal obligations.

Retention and security

We keep information only as long as reasonably needed for the purposes described here, legal requirements, accounting, dispute handling, and legitimate business records. No online transmission or storage method can be guaranteed completely secure.

Your choices

You may request access, correction, or help with privacy-related choices by contacting service@willowrally.com. You can also review Your Privacy Choices.